DIAGNOSTIC.readme file (June 07)

• Overview
• Required and Recommended Patches
• Loading Patches
• Known Problems
• Removing Diagnostics
• Getting More Information

This readme file describes the patches for the HP-UX 11i v2.0 (11.23) June 2007 release.

---

CAUTION: You must install the patches mentioned in the "Required and Recommended Patches" before loading Online Diagnostics (Support Tools).

Overview

OE media contains the following support tools:

• Support Tool Manager (STM) for Online Diagnostics
• EMS Hardware Monitors
• EMS Kernel Resource Monitors

Note: Starting with the HP-UX 11i v1 September 2005 release, the ODE (Offline Diagnostics) / LIFLOAD product is not included in the OE media. However, the product is available on the HP 9000 Offline Diagnostics CD for PA-RISC-based systems. The product is also available at the HP Software Depot for both PA-RISC and Itanium-based systems.

The support tools are all contained in a Software Depot (SD) bundle named OnlineDiag bundle. This bundle is distributed in the following ways:

• OE media
• HP Software Depot Web site

The following generic command lists various levels of content of the depot:

swlist -l <level> -s /<mount_point>/DIAGNOSTICS/<os_release>

where <level> 
         = bundle       Bundle level listing
         = product      Product level listing
         = subproduct   Sub-product level listing
         = fileset      File set listing

      <mount_point>     Location where the CD file system
                        is mounted.

      <os_release>      The OS contents of the depot.
         = B.11.00

---

The Support Tools Manager must be loaded after the operating system is installed. The EMS Hardware Monitors are installed automatically when STM is installed.

OE media is mounted to install Online Diagnostics and support tools using the swinstall command.

For OnlineDiag on HP-UX 11i v2 June 2007 release, the following apply:

• All diagnostic defect repairs and enhancements as of March 2007, are included. Any future patches dated after March 2007 must be loaded after this version of OnlineDiag.
• The new hardware resources in all active releases as of March 1, 2007 are supported.

Required and Recommended Patches

For the HP-UX 11i v2 June 2007 release, the following patch is included in the HWEnable11i bundle of the OE media. This patch is required to support the information tool for PCI cards on Itanium-based systems. Also, Online Diagnostics on Itanium-based vPar systems require this patch.

• PHKL_32653 (diag2)

---

Loading Patches

You can load the patches in one of the following ways:

Method 1:
Entire patch bundle
Install the entire Hardware Enablement Bundle (HWE), or Quality Pack (QPK) patch bundle for your system.
Advantage: Simple and tested process.
Disadvantage: The bundle can be many megabytes in size.

Choose the hardware patch bundle appropriate to your system.

The patch bundles are distributed in the same way as the OnlineDiag bundle:

• OE media
• HP Software Depot Web site

Method 2:
Individual patches from the bundle
Install only the individual patches required for your system from the patch bundle described above.
Advantage: Small number of patches.
Disadvantage: Requires knowledge of SD (swinstall) to select patches (interactive selection or command line selection).

Method 3:
Individual patches from Web site
You can also obtain the patches through the HP IT Resource Center (http://us.itrc.hp.com/). A problem with loading individual patches from this Web site is that a system reboot is required for every patch that requires a reboot. For example, patches to the kernel, indicated by "PHKL" in the patch name, require a reboot.

---

Note: If the System Fault Management (SFM) product is installed on your system, you must complete the following steps before and after updating the OnlineDiag bundle:

1. Run the following command at the HP-UX prompt to shut down the System Fault Management subsystem:

   # /sbin/init.d/cimserver stop

2. Perform the OnlineDiag update.
3. Run the following command at the HP-UX prompt to restart the SFM subsystem, after the update is completed:

   # /sbin/init.d/cimserver start

---

Known Problems

You cannot access online help on Itanium-based systems.

Cause: You require a browser to view online help using the cstm, mstm, and xstm interfaces. The default supported browser is Mozilla. If you are using any other browser, you must configure STM for the interfaces.
Note: You do not require a browser to access online help on PA-RISC-based systems.

Action:
To configure the browser for the xstm and mstm interfaces, complete the following steps:

1. Start xstm by running the following command at the HP-UX prompt:
   # /usr/sbin/xstm
2. Select the Options->General Options.
3. Enter the full path of the browser.
4. Click OK.

To configure the browser for the cstm interface, complete the following steps:

1. Enter the following command at the HP-UX prompt.
   # gop
   A list of options is displayed.
2. Select the appropriate options.
3. Select the browser of your choice.

Alternative: On any system, you can view online help for xstm, mstm, and cstm at the following URL:
http://www.docs.hp.com/en/diag/stm/sth_summ.htm

---

Removing Diagnostics

To remove the OnlineDiag bundle, run the following command at the HP-UX prompt:

# swremove OnlineDiag 
    

Getting More Information

To obtain more information on Diagnostics (Support Tools) in the following ways:

1. Once you install a specific stream, for example HP-UX 11.11 or HP-UX 11.23, the release notes for that stream are available at the following location:
   

      Support Tools Manager (STM): /usr/sbin/stm/Rel_NOTES.STM 
      EMS hardware monitors:  /usr/sbin/stm/Rel_NOTES.HWE
   

2. For the latest information on hardware support tools, such as STM and EMS Hardware Monitors, see the documentation of Online Diagnostics at: http://docs.hp.com/en/diag/
   This site provides manuals, tutorials, FAQs, user's guide, release notes and other related documents.

/ Diagnostics HOME