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DIAGNOSTIC.readme file (Dec 05)

This readme file describes the patches for the HP-UX 11i v2.0 (11.23PI) Dec 2005 release.

CAUTION: You must install the patches mentioned in the "Required and Recommended Patches" before loading Online Diagnostics (Support Tools)..

Overview

OE media contain a complete build of the following support tools:

Note: Starting with the HP-UX 11i v1 Sept 2005 release, the ODE (Offline Diagnostics) / LIFLOAD product is not included in the OE media. However, the product is available on the HP 9000 Offline Diagnostics CD for PA-RISC-based systems. The product is also available at the HP Software Depot for both PA-RISC and Itanium-based systems.

The support tools are all contained in a Software Depot (SD) bundle named OnlineDiag bundle. This bundle is distributed in the following ways:

The following generic command lists various levels of content of the depot:

swlist -l <level> -s /<mount_point>/DIAGNOSTICS/<os_release>

where <level> 
         = bundle       Bundle level listing
         = product      Product level listing
         = subproduct   Sub-product level listing
         = fileset      File set listing

      <mount_point>     Location where the CD file system
                        is mounted.

      <os_release>      The OS contents of the depot.
         = B.11.00

The Support Tools Manager must be loaded after the operating system is installed. The EMS Hardware Monitors are installed automatically when STM is installed.

OE media can be mounted and used to install Online Diagnostics and support tools via swinstall(1m).

For OnlineDiag on HP-UX 11i v2 Dec 2005 release, the following apply:

Required and Recommended Patches

For the HP-UX 11i v2 Dec 2005 release, the following patch is included in the HWEnable11i bundle on the OE CDs. This patch is required to support the information tool for PCI cards on IPF systems. Also, OnlineDiag on IPF vPar systems requires this patch

CAUTION: You must install certain patches before loading Online Diagnostics (Support Tools).

This document lists the required and recommended patches at the time of writing.

Loading Patches

You can load the patches in one of three different ways:

Method 1:
Entire patch bundle.
Install the entire Hardware Enablement Bundle (HWE), or Quality Pack (QPK) patch bundle for your system.
Advantages: Simple and tested process.
Disadvantages: The bundle can be many megabytes in size.

Choose the hardware patch bundle appropriate to your system.

The patch bundles are distributed in the same way as the OnlineDiag bundle:

Method 2:
Individual patches from the bundle.
Install only the individual patches required for your system from the patch bundle described above.
Advantages: Small number of patches.
Disadvantages: Requires knowledge of SD (swinstall) to select patches (interactive selection or command line selection).

Method 3:
Individual patches from website.
You can also obtain the patches through the HP IT Resource Center (http://us.itrc.hp.com/). A problem with loading individual patches from this website is that a system reboot is required for every patch that requires a reboot (patches to the kernel, indicated by "PHKL" in the patch name, all require a reboot).

Known Problems

If the System Fault Managemt product is installed on your system, you must complete the following steps, before and after updating the OnlineDiag product:
  1. Type the following command to shut down the System Fault Management subsystem: 
                    /sbin/init.d/cimserver stop
  2. Perform the OnlineDiag update.
  3. Restart the System Fault Management subsystem after the update is completed, the command line: 
                    /sbin/init.d/cimserver start
Problem: Online help may not work for xstm diagnostics.

Symptoms: In xstm (the graphical interface for Online Diagnostics), no online help appears when you enter a command for online help. Diagnostics themselves are still functional.

Cause/Action: Online help for xstm requires that the Netscape browser be installed on the computer. The xstm interface invokes the Netscape browser to display .htm files located in the diagnostics sub-directories on disk. (The mstm and cstm interfaces do not use the Netscape browser.)

The easiest way to install the Netscape browser is from the Application Release (AR) media supplied with the computer.

Alternative: Using any computer, you can view online help for xstm, mstm, and cstm on the Internet at: http://www.docs.hp.com/en/diag/stm/sth_summ.htm

Removing Diagnostics

If you wish to remove the STM Online Diagnostics, type the following command:

           swremove OnlineDiag

Getting More Information

You can get more information on Diagnostics (Support Tools) in the following ways:

  1. Once you install a specific stream (e.g., HP-UX 11.11/11i), the Release Notes for that stream are available: 
       Support Tools Manager (STM): /usr/sbin/stm/Rel_NOTES.STM 
   EMS hardware monitors:  /usr/sbin/stm/Rel_NOTES.HWE
  2. For the latest information on hardware support tools, such as STM and EMS Hardware Monitors, refer to the documentation of Online Diagnostics at http://docs.hp.com/hpux/diag/.
    This site provides manuals, tutorials, FAQs, user's guide, release notes and other related documents. A complete manual ("EMS Hardware Monitors User's Guide") appears on the Web site and in the DIAGNOSTICS directory under your mount point of the CD-ROM (e.g., /diagtemp/DIAGNOSTICS ). The file is named EMS_USR.PDF and can be read with the Adobe Acrobat viewer. The Adobe Acrobat viewer can be downloaded from the Adobe Web site.
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URL: http://docs.hp.com/hpux/onlinedocs/diag/st/str_0512.htm
Last updated: Mon Sept 26 09:19:36 PDT 2005