System Fault Management Release Notes
HP-UX 11i v2 March 2008

Announcement

System Fault Management (SFM) is a collection of tools used to monitor the health of HP servers and receive information about hardware such as memory, CPU, power supplies, and cooling devices. SFM operates in the Web-Based Enterprise Management (WBEM) environment.

SFM includes the following tools:

• SFM Providers
• EVWEB

Note: Starting with the HP-UX 11i v2 March 2006 release, EVWEB is included in the SysFaultMgmt bundle.

This document contains the following sections:

• SFM Providers
  • What Is New in This Version
  • Supported EMS Hardware Monitors
  • Defect Fixes
• EVWEB
  • What Is EVWEB
  • Benefits
  • Features
  • What Is New in EVWEB
  • Defect Fixes
  • Limitations
• System Requirements
• Supported Browsers
• Limitations
• Product Documentation
• Software and Documentation Availability in Native Languages
• Product Structure
• Reporting Defects

SFM Providers

SFM providers are tools that gather information related to various hardware devices and report to the Common Interface Model Object Manager (CIMOM).

Following lists the SFM providers, and their respective functions:

Providers	Functions
CPU Instance Provider	Retrieves information about processor inventory and consolidated health of the processor subsystem.
Memory Instance Provider	Gathers information about memory inventory and consolidated health of the memory subsystem.
EMS Wrapper Provider	Translates events generated by the EMS Hardware Monitors into indications and reports those indications to the CIMOM.
Filter Metadata (FMD) Provider	Provides the facility to predefine the important filter in a repository. FMD also ensures that all important or chosen indications are logged to the local event archive. FMD creates HP-advised subscriptions when SFM is installed.
Environmental Providers	Retrieve information about cooling devices (fans) and power supply (bulk power supply and AC input lines) on HP servers. They also retrieve consolidated health of cooling, power, system temperature, and system voltage subsystems on HP servers.
SFMIndicationProvider	Generates WBEM indications when an abnormal activity is detected on the monitored devices and reports these WBEM indications to the EMS framework.
Firmware Revision Instance Provider	Retrieves information about firmware revision of system hardware components, such as system firmware version and Management Processor (MP) firmware version.
Disk Instance Provider	Retrieves information about the consolidated health status and inventory information of direct attached disk drives, such as SCSI drives.
MP Instance Provider	Retrieves information about the management processor of the system.
Enclosure Instance Provider	Retrieves information about the Onboard Administrator (OA), such as OA Description, OA IP Address, OA MAC Address, and the URL to launch the OA.
Record Log Provider	Enables event analysis tools such as Web-Based Enterprise Services (WEBES) to access details of indications generated by the SFMIndicationProvider that are available in the SFM database, for event analysis.

Note:

The Enclosure Instance Provider is available on HP Integrity BL860c Server Blade and HP Integrity BL870c Server Blade only.

What Is New in This Version

The MP Provider is enhanced. The HP SMH property page for the MP Provider describes the following new properties:

• Firmware revision of the MP
• Server locator LED color
• Server locator LED blink rate
• MP NIC connection status

SFM is the default monitoring mode. However, you can switch to the OnlineDiag monitoring mode. For information on how to switch to the OnlineDiag mode, see the SFM Administrator’s Guide at:
http://docs.hp.com/en/diag

A new provider, called the Record Log Provider, is introduced. This provider enables event analysis tools, such as Web-Based Enterprise Services (WEBES), to access and analyze the details of indications generated by the SFMIndicationProvider that are available in the SFM database.

Supported EMS Hardware Monitors

The following EMS monitors are supported on HP 9000 systems running the HP-UX 11i v2 operating system:

• LPMC (now CPU) (lpmc_em)
• Memory (dm_memory)
• Core HW (dm_core_hw)
• Chassis Code (dm_chassis)
• Disk (disk_em)
• IPMI Forward Progress Log Monitor (fpl_em)

The following EMS hardware monitors are supported on HP Integrity® servers running the HP-UX 11i v2 operating system:

• Corrected Platform Error Monitor (cpe_em)
• IPMI Forward Progress Log Monitor (fpl_em)
• CMC Monitor (cmc_em)
• Itanium Core Hardware Monitor(ia64_corehw)
• SCSI Disk Monitor (disk_em)
• Itanium Memory Monitor (memory_ia64)

Defect Fixes

• QXCR1000750479
  Problem: HP 9000 Itanium-Based Intelligent Platform Management Interface (IPMI) systems do not support the dm_chassis monitor. However, the EMS Wrapper Provider attempts to start the monitor. As a result, errors are logged in the api.log file.
  Resolution: This problem is fixed. The EMS Wrapper Provider does not attempt to start the dm_chassis monitor on HP 9000 IPMI-based systems.
• QXCR1000590504
  Problem: When the Global Workload Manager (gWLM) migrates a processor from one vPar to another, SFM rebuilds the inventory. This results in excessive CPU usage.
  Resolution: This problem is fixed. To avoid the excessive usage of the CPU, SFM does not rebuild the inventory in the vPar from which the processor is deleted. However, when an event occurs, SFM rebuilds the inventory in the vPar to which the processor has migrated.
• QXCR1000569807
  Problem: SFM clears event logs when the System Event Log (SEL) is 80% - 95% full. On low-end HP Integrity systems, the LED is switched on when the SEL is 75% full, which is not desirable.
  Resolution: The threshold in the ia64_corehw.cfg file is modified. When the SEL is 65% - 70% full, SFM clears event logs to avoid the generation of the event, and the consequent glowing of the LED.

EVWEB

This section describes EVWEB.

What Is EVWEB

EVWEB is a tool that can be used to view and administer WBEM indications generated on the HP-UX 11i v2 system.

The EVWEB tool includes the following components:

• Event Subscription Administrator
  Event Subscription Administrator enables users to subscribe to an indication and view it. In addition, users with administrative privileges can also modify, and delete subscriptions. By subscribing to an indication, users can obtain detailed information about various WBEM indications.
  As a part of event subscription, users must specify event subscription criteria. Users must also select one or more destinations to receive information about indications.
  Users can select one or more destination from the following list:
  • Event Archive: The path of Event Archive is /var/opt/sfmdb/pgsql. Event Archive is the default destination.
  • Email: Event notification will be emailed to the specified email address. Users can specify multiple email addresses.
• Event Viewer
  The Event Viewer enables users to view the indications stored in the Event Archive. In addition, users with administrative privileges can also delete these indications. By default, HP-advised subscriptions are stored in the Event Archive. The Event Viewer also enables users to search for an indication logged in the Event Archive.
• Log Viewer
  Log Viewer enables users to view low level logs that are generated on an HP-UX system. The low level logs are stored in the log database and contain information such as Log Id, Log Index, Log Version, Device Id, Device Type, Physical Location, and Time of occurrence.

Benefits

Following lists the benefits of EVWEB:

• Enables users to manage all WBEM indications that are supported by SFM.
• Provides an option to customize the indication destination to receive information about HP-advised subscriptions.
• Enables users to view the command-line equivalent of an action performed using the GUI, thereby, educating users about the usage of various commands.

Features

EVWEB offers the following features:

• Provides both quick search and advanced search mechanisms to view events from the Event Archive
• Provides both simple and advanced search mechanism to search for low level logs from the Log Viewer.
• Generates a list of events in a printer-friendly format (GUI only)
• Enables users with administrative privileges to create, modify, and delete indications
• Enables users with administrative privileges to create, modify, and delete throttling configurations. This feature is available on PA-RISC and Itanium-based systems.
• Enables users to view subscriptions created using EVWEB
• Enables users to view externally created subscriptions.
  Subscriptions created by using tools other than EVWEB are termed as externally created event subscriptions.
• Enables users to view HP Advised subscriptions. HP Advised subscriptions are provided by default by HP.

Note: EVWEB supports these features on browser-based GUI and the CLI.

What Is New in EVWEB

• The Throttling Configuration feature is available in both SFM and EMS modes. However, in the EMS mode, the association of a throttling configuration with a subscription is not effective. By design, the EMS mode associates only the default throttling configuration with a subscription.
• The -y option is added to the evweb subscribe –T command. This option enables you to copy a throttling configuration policy to a new file. The EVWEB GUI has a new link, Copy throttling config to file, which enables you to complete the same task from the HP System Management Homepage (SMH).
• The Copy and Create Throttling Configuration feature on the EVWEB GUI is removed.

Defect Fixes

• QXCR1000740925
  
  • The –e option is added to the evweb logviewer –L command. This option specifies whether the –L option must include the low level details and the summary information of the low level logs.
  • Problem: The evweb logviewer –E –i -n command requires both log ID and log index to display the low level log details of a single, unique log. Therefore, it is mandatory to use the –n option with the –i option.
    Solution: This feature is now modified. The evweb logviewer –E –i command now displays the details of all logs that match the log ID and the corresponding log indexes. Therefore, it is not mandatory to use the –n option with the –i option.
• QXCR1000714243
  The Evweb Event Viewer is enhanced to display the error details about the fpl_em and ia64_corehw monitors.
• QXCR1000745044
  The Evweb Event Viewer is enhanced to display the error details about the cpe monitor.
• QXCR1000589288
  Problem: The summary and description of events generated in the EMS mode is incomplete. For example, the following summary is displayed for an event generated in the EMS mode:
  " parity errors have been detected in the Instruction or Data Cache Memory (I-Cache or D-Cache) in."
  Solution: This issue is now fixed. The summary for an event generated in the EMS mode is now displayed as follows:
  "6 parity errors have been detected in the Instruction or Data Cache Memory (I-Cache or D-Cache) in 3 Days."

Limitations

• When a HP-advised subscription is copied to create or modify another subscription, the subscription criteria is not copied. However, only destinations are copied to the new subscription.
• Event details displayed in EVWEB Event Viewer and embedded in the EVWEB email notification may not have similar readability or formatting as provided by the EMS event notification. However, this issue is not applicable to HP_DeviceIndication class indications.

System Requirements

SFM is supported on the following systems running the HP-UX 11i v2 operating system:

• PA-RISC-based servers
  • rp3410
  • rp3440
  • rp4410
  • rp4440
  • rp7400
  • rp7410
  • rp7420
  • rp7440
  • rp8400
  • rp8420
  • rp8440
  • SD16, SD32, SD64
  • SD16A, SD32A, SD64A
  • SD16B, SD32B, SD64B
  • 9000/800/A400-44
  • 9000/800/A400-6x
  • 9000/800/A500-7x
  • 9000/800/L1000-36
  • 9000/800/L2000-36
  • 9000/800/L1500-7x
  • 9000/800/L1500-8x
  • 9000/800/L3000-6x
  • 9000/800/L3000-7x
  • 9000/800/L3000-8x
• Itanium-based servers
  • cx2600
  • cx2620
  • rx1600
  • rx1620-2
  • rx2600
  • rx2620
  • rx2620-2
  • rx2660
  • rx3600
  • rx4640
  • rx5670
  • rx6600
  • rx7620
  • rx7640
  • rx8620
  • rx8640
  • rx9610
  • SD16A, SD32A, SD64A
  • SD16B, SD32B, SD64B
  • BL60p
  • BL860c
  • BL870c
  • Integrity Virtual Machine

Following lists the software prerequisites for using SFM:

• May 2005 HP-UX 11iv2 Operating Environment (OEUR) or later
• QPKBASE B.11.23.0803.xxx Base Quality Pack Bundle for HP-UX 11i v2, March 2008
• OpenSSL A.00.09.07e.013 or later
• SysMgmtWeb version A.2.2.7 (HP-UX Web-Based System Management User Interface)
• WBEMServices A.02.05.08 WBEM Services CORE Product
• OnlineDiag version B.11.23.10.xx

Following is a co-requisite for using SFM:

• PHKL_34795 IPMI patch

Notes:

• SysMgmtWeb is optional. However, you can not access EVWEB GUI if SysMgmtWeb is not installed on the system. SysMgmtWeb, WBEMServices A.02.02.05, and Online Diagnostics are available on the Operating Environment (OE) media.
• HP recommends that you install HP Systems Insight Manager (HP SIM) version C.05.01.00.01.xx to remotely administer indications and instances.
• The mentioned versions of the software are minimum requirements. All future versions support SFM by default.

Supported Browsers

Following lists the browsers supported by SFM:

• Internet Explorer version 6.0 and above
• Mozilla version 1.5 and above

Limitations

• If the default log directory is deleted, log messages are not logged. A message is logged in syslog stating that the SFM log file could not be opened. Only a root user can remove this directory. HP recommends that users do not delete this default log directory.
• After the system is rebooted or the CIMOM is restarted, the first request to SFM hardware inventory providers such as the CPU Instance Provider, Memory Provider, and the Environmental Providers may fail with the generation of the CIM_ERR_FAILED status code. Also, a message is displayed on the client system that states " Inventory information is being built currently. Please try after some time" . However, on subsequent requests, the SFM hardware inventory providers respond with requested information instantaneously.
• Hardware inventory providers are not supported on HP Virtual Machines.
• The errors processed by the SFMIndicationProvider cannot be sent to the EMS monitors when you switch from the SFMIndicationProvider to EMS monitors.

Known Problems and Workarounds

• QXCR1000748311
  Symptom: On HP Integrity systems, indications may not be generated after an OE update.
  Cause: On HP Integrity systems, EMS internal subscriptions can be missing after an OE update as the domain name cannot be retrieved.
  Workaround: Restart SFMProviderModule. To generate indications, complete the following steps:
  
  1. Log in as super user.
  2. To disable the SFMProviderModule, enter the following command at the HP-UX prompt:
     # /opt/wbem/bin cimprovider -dm SFMProviderModule
  3. To enable the SFMProviderModule, enter the following command at the HP-UX prompt:
     # /opt/wbem/bin cimprovider -em SFMProviderModule

Product Documentation

For more information on SFM, see the following documents at:
http://docs.hp.com/en/diag.html

• SFM Frequently Asked Questions (FAQs)
• System Fault Management Administrator's Guide
• SFM Provider Data Sheets
• SFM Tables of Versions
• SFM Patch Descriptions

Software and Documentation Availability in Native Languages

SFM software and documents are available only in the English language.

Product Structure

The SFM product, consisting of SFM providers and EVWEB, is installed as part of the SysFaultMgmt bundle.

Following are the commands you must use to obtain the bundle, product, sub-product, and the fileset information about the SysFaultMgmt depot:

• Bundle
  

  $ swlist -s <SysFaultMgmt Depot Location>
  
  SysFaultMgmt          B.06.00.04.xx  HPUX System Fault Management

• Product(s)
  

  $ swlist -l product -s <SysFaultMgmt Depot Location>
  
  SFM-CORE      B.06.00.04     HPUX System Fault Management
  SFMDB         B.06.00.04     HP System Management Database (SFMDB)

• Sub-product(s)
  

  $ swlist -l subproduct -s <SysFaultMgmt Depot Location>
  
  # SFM-CORE                      B.06.00.04     HPUX System Fault Management
    SFM-CORE.ERROR-MGMT           Error Management Technology
    SFM-CORE.EVWEB
    SFM-CORE.FMD-PROVIDER         FMD-PROVIDER
    SFM-CORE.GS                   GS
    SFM-CORE.HS-PROVIDER          HS-PROVIDER
    SFM-CORE.SFM-HAS              SFM-HAS
    SFM-CORE.SFM-PROVIDER         SFM-PROVIDER
    SFMDB                         B.06.00.04     HP System Management Database (SFMDB)

• Fileset(s)
  

  $ swlist -l fileset -s <SysFaultMgmt Depot Location>
  
  
  # SFM-CORE                      B.06.00.04     HPUX System Fault Management
    SFM-CORE.CTR_PRO_COMM         B.06.00.04     Control Provider Common Fileset
    SFM-CORE.CTR_PRO_COREIA       B.06.00.04     Control Provider Platform Specific Fileset
    SFM-CORE.CTR_PRO_COREPA       B.06.00.04     Control Provider Platform Specific Fileset
    SFM-CORE.EMT_COMM             B.06.00.04     EMT Common components
    SFM-CORE.EMT_COREIA           B.06.00.04     EMT core platform specific fileset
    SFM-CORE.EMT_COREPA           B.06.00.04     EMT core platform specific fileset
    SFM-CORE.EVWEB_COMM           B.06.00.04     Event Manager (EvWEB) Common components
    SFM-CORE.EVWEB_COREIA         B.06.00.04     EvWEB core platform specific fileset
    SFM-CORE.EVWEB_COREPA         B.06.00.04     EvWEB core platform specific fileset
    SFM-CORE.EVWEB_DOC            B.06.00.04     EvWEB Online help fileset
    SFM-CORE.EVWEB_DOC            B.06.00.04     EvWEB Online help fileset
    SFM-CORE.EVWEB_GUI_COMM       B.06.00.04     EvWEB GUI common fileset
    SFM-CORE.EVWEB_GUI_IA         B.06.00.04     EvWEB GUI platform specific fileset
    SFM-CORE.EVWEB_GUI_PA         B.06.00.04     EvWEB GUI platform specific fileset
    SFM-CORE.EVWEB_MAN            B.06.00.04     EVWEB Man pages fileset
    SFM-CORE.EVWEB_MAN            B.06.00.04     EVWEB Man pages fileset
    SFM-CORE.FMD_PRO_COMM         B.06.00.04     Filter Metadata Instance Provider Common Fileset
    SFM-CORE.FMD_PRO_COREIA       B.06.00.04     Filter Metadata Instance Provider Platform Specific Fileset
    SFM-CORE.FMD_PRO_COREPA       B.06.00.04     Filter Metadata Instance Provider Platform Specific Fileset
    SFM-CORE.GS_COMM              B.06.00.04     General Services Common Fileset
    SFM-CORE.GS_COREIA            B.06.00.04     General Services Platform Specific Fileset
    SFM-CORE.GS_COREPA            B.06.00.04     General Services Platform Specific Fileset
    SFM-CORE.HAS-IA               B.06.00.04     Hardware Access ServicesIA
    SFM-CORE.HAS-PA               B.06.00.04     Hardware Access Services PA
    SFM-CORE.HS_PRO_COREIA        B.06.00.04     HealthState Instance Provider Platform Specific Fileset
    SFM-CORE.HS_PRO_COREPA        B.06.00.04     HealthState Instance Provider Platform Specific Fileset
    SFM-CORE.MISC_COMM            B.06.00.04     MISC Common Fileset
    SFM-CORE.MISC_COREIA          B.06.00.04     MISC Platform Specific Fileset
    SFM-CORE.MISC_COREPA          B.06.00.04     MISC Platform Specific Fileset
    SFM-CORE.MISC_TOOLS           B.06.00.04     MISC Tools Fileset
    SFM-CORE.MISC_TOOLS           B.06.00.04     MISC Tools Fileset
    SFM-CORE.SFM_PRO_COMM         B.06.00.04     SysFaultMgmt Provider Module COMMON
    SFM-CORE.SFM_PRO_IA           B.06.00.04     SysFaultMgmt Provider Module IA
    SFM-CORE.SFM_PRO_PA           B.06.00.04     SysFaultMgmt Provider Module PA
  # SFMDB                         B.06.00.04     HP System Management Database (SFMDB)
    SFMDB.SMPGSQL-DOC             B.06.00.04     PostgreSQL  (SFMDB) Documentation Files
    SFMDB.SMPGSQL-INC             B.06.00.04     PostgreSQL (SFMDB) Header Files
    SFMDB.SMPGSQL-LIB             B.06.00.04     PostgreSQL (SFMDB) Library Files (Architecture dependent)
    SFMDB.SMPGSQL-LIB             B.06.00.04     PostgreSQL (SFMDB) Library Files (Architecture dependent)
    SFMDB.SMPGSQL-MAN             B.06.00.04     PostgreSQL (SFMDB) Manual Pages
    SFMDB.SMPGSQL-RUN             B.06.00.04     PostgreSQL (SFMDB) Executable Files (Architecture dependent)
    SFMDB.SMPGSQL-RUN             B.06.00.04     PostgreSQL (SFMDB) Executable Files (Architecture dependent)
    SFMDB.SMPGSQL-SHA             B.06.00.04     PostgreSQL (SFMDB) Share File
    SFMDB.SMPGSQL-SRC             B.06.00.04     PostgreSQL (SFMDB) Source Files
  

Reporting Defects

You can report defects related to SFM or EVWEB by filing a request on CHART. The name of the project is diag.sfm. If you do not have access to CHART, contact your local HP representative to file a defect on your behalf.

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