100VG-AnyLAN problems can be caused by problems in a variety
of hardware and software components. The problem impacting your
system may originate in another part of the 100VG-AnyLAN network.
As with any troubleshooting, a systematic approach is helpful.
The following flowcharts provide a logical sequence of steps to
follow when troubleshooting 100VG-AnyLAN/9000. Using the diagnostic
flowcharts provided in this chapter, identify whether the problem
is with 100VG-AnyLAN/9000 or any of the connections to the hub,
or whether it is in some other part of the network, verify your
assumptions and, if it is limited to 100VG-AnyLAN/9000 software
or hardware, correct the problem.
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 | NOTE: To quickly isolate and diagnose 100VG-AnyLAN/9000 problems,
follow the steps in the troubleshooting flowcharts, beginning with
Flowchart 1, and stay with the flowcharts until the problems are
resolved. Continue sequentially through flowcharts 2, 3, 4, 5, 6,
and 7, referring back to flowchart 1(ping)
until you have corrected the problems. |
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If you cannot solve the problem on your own, contact your
HP representative. Use the guidelines at the end of chapter 3 to
help you effectively communicate what is wrong.
The 100VG-AnyLAN product uses diagnostic tools compatible
with the HP LAN/9000 Link product.
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