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HP Servicecontrol Manager 3.0 Troubleshooting Guide
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HP Part Number: 5187-4198

Edition: Edition 2

Published: July 2003

© Copyright 2002-2003 Hewlett-Packard Development Company L.P.

Table of Contents

1 Troubleshooting SCM
2 Operating System and Networking Issues
Agent Unable To nslookup The CMS Hostname
Authentication Failures Due To Time Synchronization Or Communication Time Limits
CMS Unable To nslookup Node Hostname
File Related Errors
Hardware Problems (Such As LAN Card Failures)
Incorrect Network Configuration
Insufficient File System Space In /var
Insufficient Kernel Resources
Insufficient Swap Space
Problems With getpwnam()/uid()
Problems With resolv.conf, hosts, nsswitch
SuSE CMS Reporting An IP Address Instead Of A Hostname
SuSE System Information Missing
Web Server Not Running
3 Servicecontrol Manager Issues
catalina.out Log Fills Up With A Repeated Error
Command Line Tool Does Not Complete A Task
Configuration Failure During CMS Update
Management Home Page Is Already Open
mx.properties File Missing
mxserver.bin Install Error
Obsolete Tools Migrated from SCM 2.5
Optional Tools Migrated from SCM 2.5
Problems With mxexec On A Managed Node (#1)
Problems With mxexec On A Managed Node (#2)
Removing A CMS From A Managed Node Fails
Repository Configuration Failure During Install
Repository Server Failure
SCM 2.5 Daemons Not Running During SCM 3.0 Upgrade
SCM Commands And Manual Pages Are Inaccessible
SCM Fails On Startup With No Error Messages
SCM Generates A Certificate Error
SCM GUI Isn’t Available
ServiceGuard Manager’s ClusterManagement Tab Missing
Syntax Problems In The Definition Files
Task Execution From The SCM GUI Fails With No Error
Tomcat Fails To Start After Removing And Reinstalling SCM
Tool Ownership Issue
Tools Only Available On HP-UX 11i v2 Managed Nodes
WBEM Not Displayed As A Managed Protocol
Web Launch Tool With Parameters Not Supported
WLM and PRM Are Not Available Within SCM
X Window Tool Does Not Run For mxexec
Index
   


Chapter 1 Troubleshooting SCM  
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© 2002-2003 Hewlett-Packard Development Company, L.P.