Verify your system meets the minimum requirements. See “System requirements” for details.
Install the required Windows and Microsoft SQL Server 2000 Server or MSDE Service Packs.
Note: The Silent install for HP SIM does not support an Oracle database.
Note: If you are using an external SQL database, leave the default as "Master" to insure that all necessary databases are created with correct permissions.
Verify your system has at least one partition formatted for the NTFS file system, on which the HP SIM server software is to be installed.
If this requirement is not yet met, create or format an NTFS partition for use by HP SIM.
If you already have HP Instant Support Enterprise Edition (ISEE) Windows Client software A.03.95 or older, installed on your CMS, then you must decide whether you would prefer to keep the functionality of ISEE or install Service Essentials Remote Support Pack. The two cannot run on the same CMS. Service Essentials Remote Support Pack does provide event submission for supported Windows and Linux devices, but it does not currently support all of the same platforms as ISEE. Additionally, only ISEE supports proactive collection data. If you do wish to configure HP Service Essentials Remote Support Pack along with HP SIM 5.x, then you must remove the ISEE client software first.
to remove ISEE, complete the following:
Select Start>Settings>Control Panel> Add/Remove Programs.
Select HP Instant Support Enterprise Edition Client from the list of
installed programs, then click [Change/Remove].
Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or higher is installed. Navigate to C: \Program Files\Common Files\System\Ado, and right-click the icon for the msado15.dll file. Select Properties, and click the Version tab to display the version number. If the file is not found in this path, use the Windows search engine to find the file. If you must download MDAC, see http://www.microsoft.com/downloads/, and search for MDAC Service Pack.
Before you proceed with the install, if you are going to perform a custom install HP ProLiant Essentials Performance Management Pack, HP ProLiant Essentials Virtual Machine Management Pack , or the System Management Homepage see the following documents for specific user name requirements for the product administrator, service account, and database administrator:
HP SIM can be installed three ways:
Typical install - Requires minimal user interaction. See Typical install for more information.
Custom install - Enables you to select the components you want to install. See Custom install for more information.
Silent install - Requires no user interaction. Administrators can install HP SIM to target systems using command line options. See Silent install for more information.
Download the software, or install it from the HP Management CD or the Insight Control Management DVD.
To download the software, see http://www.hp.com/go/hpsim, and on the upper-left of the page under HP Systems Insight Manager, click Download. The HP SIM Download Page appears. Under Download HP Systems Insight Manager, select HP SIM-Windows. Select the latest version for a full product install.
To install the software from the Management CD, place the CD in the CD-ROM drive. The CD has an autorun feature that launches a license agreement. Agree to the license agreement, and click the Products tab. Click Install under HP SIM to launch the Installer. Or click the Products tab, click Explore CD, and then run setup.exe located at \HPSIM\win_ia32\ to launch the Installer.
To install the software from the Insight Control Management DVD, place the DVD in the DVD-ROM drive. The DVD has an autorun feature that launches a license agreement. Agree to the license agreement, and click the Products tab. On the sidebar under Foundation Management Products, select HP Systems Insight Manager, then click Install under HP SIM to launch the Installer. Or click the Products tab, click Explore DVD, and then run setup.exe located at \HPSIM\win_ia32\ to launch the Installer.
Note: The installing account and the HP SIM service account, both included in the local admins group, are the initial login account.
The
Welcome to the HP Systems Insight Manager Installer window appears. HP SIM examines this system for supported versions of MSDE, SQL Server, and Oracle. If no local database is found, the option to install MSDE is presented.
Note: Click the drop-down selection box in the upper-right corner of any dialog box to view the HP SIM Installation and Configuration Guide, ReadMe or Release Notes.
Click Next. The System Inspection window appears. The system is inspected for a previous version of HP SIM and a local database. When the Database Configuration window appears, if the local database found is MSDE, click Use SQL/MSDE if you want to use an existing instance. If no local database is found, click Install and Use MSDE to start the MSDE install process. You are given the option to Install and Use MSDE if your local MSDE has less than four instances installed.
Note: If you are installing onto a Windows 2003 Small Business Server, do not select to install to the default MSDE instance: MSSQLSERVER. Instead, select a different available instance name or install and use a new MSDE instance. MSDE uses MSSQLSERVER, so using it again will cause a conflict.
For SQL Server or MSDE:
Enter the Account Credentials for the database server. The installing user account is prepopulated in the Username field and can be edited. The Host field prepopulated with the local host name and can only be edited if doing a fresh install. Provide the password for the installing user, and click Next to proceed.
Note: HP SIM does not support the following in a user name and password:
A space followed by a double-quote
A backslash (\)
If you use these characters in your user name or password, the HP SIM database initialization fails.
For Oracle:
The Oracle database with Unicode (AL32UTF8) as the character set must be created before installing HP SIM. An Oracle user with DatabaseAdministrator (DBA) privileges must be created in this database for the exclusive use by HP Systems Insight Manager. HP SIM must be installed in an empty Oracle database schema.
The thin client .jar file must be copied on to the system, and its location must be specified during installation. Provide valid values for the following:
Host: The name of the remote or local server where Oracle is installed. An IP address may also be used.
Database: The name of the database created on Oracle for the use of HP SIM.
Port: The default is 1521.
JarFile: The full path that points to the .jar file, must be accessible through the file system on the CMS. Installation copies the file to the correct location.
When the Select Installation Type window appears, select Typical to install the included components with minimal user interaction listed under the Available Components for Install or select Custom to select the individual components under the Available Components for Install and configure them during installation.
Note: If a component is not listed as being available for installation on the CMS, then the HP SIM install shell has determined one of the following:
The installation prerequisites for the component have not been met.
A newer version of the component is currently installed.
If the component that is present on the CMS is an older version than what is bundled with the HP SIM install shell and it supports an in-place upgrade, it appears in the component list.
Note: HP ProLiant Essentials Performance Management Pack and HP ProLiant Essentials Virtualization Management Software cannot be installed in a Typical install against an Oracle database. A Custom install must be performed.
See "Typical install", "Custom install" or "Silent install" more information.
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